Our strategic consultation will help open new markets, develop new market models and product prototypes to test market viability.
Product DNA
The purpose of the DNA phase is to understand the user, market, and technology, and clearly outline the product definition document (PD). We also conduct qualitative user research through user observations and interviews and then develop personas and user cases. Together, the PD and user-based research result in the initial product concept ideas.
Proof of Concept
In the POC phase, we develop the working principles and test them. All critical and unknown aspects of the product have to be understood and problems must be solved before moving onto the next phase.
Design Strategy
The Pilotfish team will help you to literally dream out loud what kind of product it will become, who will benefit from it and in what way it will create value for your end users and for your own business. Together we will create a realistic roadmap.
Innovation Management
We advise our clients on the best possible production strategy in order to minimise the time to market and increase the return of investment (ROI). There are many parties involved when it comes to hardware development, but we manage all partners and make sure that the timeline is respected and deadlines are met.
User Research
We dive into the world of our clients to reach the same level of expertise and get an understanding of user needs, behaviours and motivations through qualitative and quantitative tools.
Branding
This is where we shape your brand, from the core values to the visual identity. We help you to stand out from the competition, build your story and make sure you’re unique through impactful logo, fonts, website and other brand assets.
Our team of experts offer a comprehensive hardware development and production services. With ISO9001:2015 certification, we guide you through product refinement, providing end-to-end support until you receive a finely packaged product at your warehouse. Equipped with in-house testing, prototyping facilities, and an assembly floor, we ensure efficient pilot runs and seamless production.
Manufacturing Management
With 20 years of experience developing products in Taiwan and China, we have established a truly impressive network of trusted partners. Through our multi-step development process, we’ll understand your product needs and when required, we will source the necessary parts, subassemblies and/or vendors.
Industrial Design
Our team will design your product’s appearance and user interaction to ensure the product is ergonomically friendly and visually appealing.. By working hand in hand with engineers and production managers, we design the product to minimise risks and costs that may occur during the production phase.
Engineering
Our team of engineers design the encasement and all details for production and assembly. The engineering work is tested with working prototypes and the final deliverables are 3D files and supporting documents ready to start tooling. Pilotfish can also manage the development of the electronics with the support of our partners in Taiwan.
Tooling & Production
Pilotfish oversees all tool design and quality control of the tool production. We diligently work with trial samples until we reach the golden sample – the perfect set of finished parts. During the pilot run, small batches are made for testing, marketing and CE/FCC certification. After the pilot run, Pilotfish manages the production of the finished, ready-to-sell product.
Compliance
It is critical to understand all industry standards your product will have to comply with. Pilotfish will guide you in the process of successful market access by ensuring your product is compliant with country-specific requirements and standards (CE, FCC, IC, MIC, ANATEL etc). We assist you in compliance testing (Wireless, EMC, Safety Testing), inspection and product certification.
Final Assembly
Designing parts for efficient product assembly is a crucial, so we ensure that your product is designed with the minimum number of steps on the assembly line to be cost and time efficient. Pilotfish can design the quality control (QC) process and all necessary test jigs, or we can support our clients to do their own QC.
We develop physical touchpoints for the digital world, bridging the gap between hardware and software to bring seamless product experiences to the market.
Product DNA
The purpose of the DNA phase is to understand the user, market, and technology, and clearly outline the product definition document (PD). We also conduct qualitative user research through user observations and interviews and then develop personas and user cases. Together, the PD and user-based research result in the initial product concept ideas.
User Research
We dive into the world of our clients to reach the same level of expertise and get an understanding of user needs, behaviours and motivations through qualitative and quantitative tools.
Information Design
Our team of experts will design interfaces that delight and empower your users, bringing your products to life.
User Interaction
Our team of experts will design interfaces that delight and empower your users, bringing your products to life.
Visual Design
From user research to interview and personas; we observe and dive into the project’s stakeholders to understand their customer journey. We address both positive feedback and pain points to make sure they feel something different.
Front End Design
This is the final stage of the process. Through different programming language, we implement our visual design and interactions into data.
