Touchscreens for connection to success

Pilotfish was not only responsible for the user interface design from A-Z, but also acted as a strategy consultant.This resulted in a change of concept along the way. ViewSonic initially requested to design one general interface concept, to be used both in offices and in schools. After the concept brainstorming session and user experience research, Pilotfish recommended developing multiple interface concepts, because the target groups were very diverse. After re-organising the information architecture, two tailormade concepts were designed to give the best user experience.

In just three months, Pilotfish built the user interface from scratch with reverse engineering and documented the complete infrastructure. A very important part of the design process was the ergonomic design and visibility testing. From an ergonomic point of view, Pilotfish worked with the average height, arm length and view angles to define the working areas and to prioritise the different screen features.